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Crisp

Crisp Chat | Best AI Customer Support & Chatbot Platform
★ ★ ★ ★ ★ 4.8 on G2 (Leader 2026)

Augment your customer experience.
AI made to support your team.

One platform to delight your teams and customers. Automate 50% of your inquiries with AI, let your teams focus on what matters.

14 days free trial — All Crisp features — No credit card required

B

Beth Johnson

● Online from Website

User ID: #8492
Today, 10:42 AM
B
Hello, I'm locked out of my account and need help disabling 2FA.

To proceed with disabling 2FA, could you please provide two forms of ID verification, like a government-issued ID and a recent transaction detail?

Generated by MagicReply AI
🔒 Private Note: Please verify the documents carefully once uploaded. - Team Lead
Reply to Beth Add Private Note MagicReply

Trusted by 10,000+ companies of all sizes

reedsy Beem The Companies API ≡ Scribe

Built for customer support, marketing, and sales teams. All together.

Shared Inbox

Centralize all your inbound messages

All your inbound conversations from all channels go into one collaborative inbox. Your team can access, manage, and respond to messages efficiently.

💬 Chat Widget
✉️ Email
W WhatsApp
M Messenger
See all messaging channels
W
M
💬
in
𝕏
Knowledge Base

Let your users search for answers themselves

Leverage the power of asynchronous communication by creating, editing, and managing help articles. Create your own help center that fits your brand perfectly.

Learn more on Crisp Knowledge Base

Help Center

Search for articles, guides...
📄

Getting Started with Crisp

Learn how to install the chat widget on your website and invite your team members.

⚙️

Account & Billing settings

Manage your subscription plans, view past invoices, and upgrade your workspace limits.

🤖

Setting up MagicReply AI

Train your automated AI agent using your existing knowledge base and past tickets.

Automations

Craft tailor-made automated workflows

Not ready for customer-facing AI agents? Crisp lets you craft internal workflows to speed up teams' replies and reduce manual work through a powerful no-code solution.

Learn more on Crisp AI Chatbot
User Message Matches "Pricing"
Analyze Sentiment (AI)
Check if Negative sentiment?
If YES
Assign to Manager immediately
If NO
Send automated Pricing PDF

As your business grows, Crisp makes it easy to scale.

Instantly support leads with a chat widget

Add a chat widget to your website in minutes. Talk to visitors in real-time and guide them to conversion.

Learn more →

AI that helps teams move faster

Smart replies, auto-summaries, and a support copilot trained on your content. Handle more conversations with less effort.

Learn more →

See how efficient your support team is

Get day-by-day metrics on how your support performs. Identify what you need to optimize to deliver better service.

Learn more →

Integrates with the tools you already love

Shopify WordPress Slack Zapier Salesforce HubSpot Instagram WhatsApp

10,000 companies have
already made the move

See what they say about Crisp
EM

Edoardo Moreni

Emma

"We chose Crisp from the beginning because of its flexibility and level of automations it allowed. It's incredibly powerful."

★★★★★

"Crisp is probably one of my favorite parts of my business. It's just so good."

G2 Verified Review
CS

Chris Sees

Hoxton Mix

"Crisp has been amazing and the first thing that really attracted me to it, as a techy, was the size and speed of the chat widget."

Flat pricing. No surprises.

Lower your cost per agent with transparent, unlimited seat pricing.

Basic

For personal websites and anyone who wants a basic chat to communicate.

Free / forever
  • 2 seats included
  • Live Chat Widget
  • Mobile apps
  • Contact Form
Get Basic
Most Popular

Pro

For early-stage startups that want to improve their customer relationships.

$25 / month / workspace
  • 4 seats included
  • Chat History (Unlimited)
  • Internal notes & mentions
  • Canned Responses
  • Social Media Integrations
Get Pro

Unlimited

For companies that want to utilize Crisp to its full potential.

$95 / month / workspace
  • Unlimited seats
  • Knowledge Base
  • Chatbots & AI Auto-responder
  • Automated Campaigns
  • MagicReply ✨
Get Unlimited

Frequently Asked Questions

No! Unlike Intercom or Zendesk, Crisp uses flat pricing. The Unlimited plan is $95/month for your entire workspace, no matter if you have 5 agents or 50 agents. You never pay per seat.

MagicReply is an AI assistant inside your inbox. It trains on your existing Knowledge Base articles and past chat history to draft accurate, context-aware responses to user queries instantly. The agent just reviews and hits send!

Yes. Crisp's Shared Inbox connects seamlessly with WhatsApp Business, Instagram DM, Facebook Messenger, Email, SMS, and Line, allowing your team to reply to all messages from one single interface.

Yes, Crisp offers a full 14-day free trial of the Unlimited plan with all features (including AI and Chatbots) enabled. No credit card is required to sign up.

Ready to build exceptional customer support?

Join 10,000+ businesses delivering better customer experiences with Crisp's AI-powered platform.

14 days free trial — All Crisp features — No card required

This is an independent affiliate promotional page. The official logo, UI, screenshots, and "Crisp" trademark belong exclusively to Crisp IM SARL. We may earn a commission if you purchase a paid plan through our links at no extra cost to you.

Crisp Customer Support Platform

Crisp is an all-in-one AI customer support software offering a shared inbox, chatbots, and flat pricing with unlimited agents for startups and growing teams.

Price Currency: USD

Operating System: Web Browser, macOS, Windows, iOS, Android

Application Category: BusinessApplication

Editor's Rating:
4.8
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