Convert Website Visitors
Into Pipeline
Drift AI Chat agent engages visitors with real-time personalized conversations, delivering a better buyer experience and more qualified leads.
Chat Playbooks
Trusted by 50,000+ revenue teams worldwide
Solutions tailored for every role
Discover how Salesloft Drift empowers each member of your revenue team.
Maximize revenue with data-driven strategies
Sales leaders use Drift to get full visibility into pipeline generation. Prioritize high-intent accounts, coach teams on real conversations, and forecast with confidence using AI-powered insights.
- Real-time pipeline tracking
- Team performance analytics
- Deal stage progression alerts
Improve the buying experience
Provide accurate and instant answers to your site visitors' questions with AI chat agents. Personalized AI conversations keep prospects engaged, reduce drop-off, and accelerate sales cycles by instantly qualifying leads and letting buyers book meetings or chat live with a rep.
Explore AI Chat AgentsDrive more qualified pipeline faster
When visitors from high-intent accounts interact with Drift, the Drift Chat agent intelligently routes qualified buyers into the seller's Rhythm workflow as a prioritized action, giving sellers a clear next step and the context they need to deliver personalized, timely communication.
See Sales WorkflowsJen Michael
Purchaser (Indirect Sourcing) from Whitewhale App was active on your site.
Optimize your chat strategy
Track engagement metrics, identify high-converting conversations, and attribute success to pipeline and revenue continuously to set strategic benchmarks and refine your approach for better performance.
View Analytics FeaturesKey Features
Live Chat
Engage buyers in real-time conversations and move them through the funnel faster.
ROI Reporting
Tie conversational revenue directly back to your marketing campaigns.
Fastlane
Let qualified buyers skip the forms and instantly book a meeting with sales.
Connects with your existing tech stack
Drift integrations allow you to sync data bidirectionally, trigger workflows, and route leads correctly.
What customers say about Drift
We've seen positive impacts across all stages of the buyer's journey from Drift, owing to meaningful personalization. We've improved website conversion, sourced incremental leads, and accelerated the sales process. Drift is now one of our most-loved martech tools.
Pricing built for scale
Choose the plan that fits your revenue team's goals.
Premium
For small businesses looking to engage website visitors instantly.
- Custom Chatbots
- Live Chat
- Meetings scheduling
- Revenue Reporting
Advanced
For mid-market teams focusing on personalization and routing.
- Everything in Premium
- Fastlane routing
- A/B Testing
- Advanced Routing Rules
Enterprise
For large organizations requiring scalability and governance.
- Everything in Advanced
- Workspaces & RBAC
- Multiple languages
- Dedicated CSM
FAQs
Conversational AI uses natural language processing (NLP) and machine learning to simulate human-like conversations with customers. In marketing, it engages website visitors in real-time, answers questions, and guides them through personalized experiences, improving lead generation and customer satisfaction.
Drift chat agents engage buyers 24/7, asking pre-qualification questions automatically. They route only the highly qualified, high-intent leads to your sales reps, allowing them to focus on closing deals rather than answering repetitive questions or chasing cold leads.
Benefits include shorter sales cycles, higher website conversion rates, better pipeline visibility, and providing a modern, frictionless buying experience that B2B buyers now expect.
Yes! Drift integrates seamlessly with major CRMs (like Salesforce), Marketing Automation platforms (like Marketo and HubSpot), and communication tools (like Slack) to ensure data flows accurately across your entire revenue tech stack.
Faster revenue growth starts here.
Salesloft powers durable revenue growth for the world's most demanding companies. Join them today.
