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Freshsales

Freshsales Review 2026 | The Best AI-Powered CRM by Freshworks
freshworks Freshsales
4.6/5 (Top 50 Sales Products)
Powered by Freddy AI

Smarter campaigns, superior leads

Freshsales helps you run smart sales campaigns to generate more leads, then capture, qualify, route, and track them with the power of Freddy AI.

Try it Free

21 days. No credit card required. No strings attached.

Generate email BETA

Formal Casual Humorous Catchy

Hi Jane,

Welcome to your free trial! 🎉 I'm Angela, your dedicated account manager, and I'm here to make sure you get the most out of your trial experience.

To schedule your demo, reply with your preferred date and time, and I'll block it on my calendar.

Let's make this trial an educational adventure you won't forget!

Warm regards,
Angela Smith

Suggestions are restricted to 1000 characters

Why our customers love us

Humn
Blue Nile
sify
Fiverr
Klarna.

Get sales and marketing on the same page

Bring everything together in one complete CRM solution with a single source of truth for each customer's journey.

Sales Leaders

Stronger sales, faster growth

Streamline processes, sew up deals, and score that quarterly bonus with timely insights. Avoid bottlenecks and plan accurately with deal recommendations by Freddy AI.

Get a Demo
Deal prediction Likely to close
96
Deal score
36% in last 4 weeks

AI-powered assistance and insights

Freddy AI makes work smarter and easier, helping you around the clock: highlighting the best leads and deals, offering insights, and even writing emails. Stay a step ahead with Freddy AI.

Learn more
Freddy Suggestions
Choose a specific tone:
Formal Casual Humorous
All deals $3.5M
New 5
Harper Realty
$1,200
Neutral
Zoomit
$4,500
Neutral
Discovery 3
Acme deal
$21,202
Likely to close

Efficient organizing, expert prospecting

Declutter your sales view and have the key details you need to dive into your day with no wasted time. Plan your entire sales process with kanban views, and configure and control with drag-and-drop cards.

Get a Demo

Great conversations, higher conversions

Understand customers better with a 360° view, meet them on their preferred channels, and engage with context. Focus on valuable leads with intent scores from Freddy AI.

Try it Free
JS

Jane Sampleton

Account Manager
Score
94
Recent Activity
Visited a web page
1:30 PM
www.eduinc.com/pricing
Opened Email
Yesterday
Subject: Special Offer Inside
Start by selecting a workflow template
Send welcome email to new leads
Set reminder to call new website leads

Less busywork, more business

Eliminate manual effort and save time by automating repetitive, mundane tasks. Improve productivity, increase adoption, and raise team morale.

Try it Free

Works seamlessly with your favorite tools

Integrate Freshsales with the apps your team already uses every day.

Slack
Google
Outlook
Zapier
Zoom

Honest Pros & Cons from Real Users

Pros

  • Very intuitive UI, much easier to adopt for new teams compared to Salesforce.
  • Built-in phone and email capabilities mean you don't need external dialers.
  • Freddy AI genuinely saves time writing emails and scoring leads accurately.

Cons

  • Advanced AI features and custom reporting require higher-tier plans.
  • Setting up complex, multi-branch workflows can be tricky initially.
  • Support response times can occasionally lag during peak hours on lower tiers.
Pricing starting at $9. Learn more >

Choose the right plan for your business

21-day free trial on all plans. No credit card required.

Growth

Powerful CRM for fast-growing businesses.

$9/user/mo

Billed annually

Try it Free
  • Visual Sales Pipeline
  • Built-in Phone & Email
  • Contact & Account Mgmt
  • Basic Workflows
Most Popular

Pro

Advanced CRM for multiple sales teams.

$39/user/mo

Billed annually

Try it Free
  • Everything in Growth
  • Multiple Sales Pipelines
  • Time-based Workflows
  • WhatsApp Business integration
  • Sales Teams & Territory Mgmt

Enterprise

Enterprise-grade CRM with advanced customization.

$59/user/mo

Billed annually

Try it Free
  • Everything in Pro
  • Custom Modules
  • Dedicated Account Manager
  • Advanced Customization

How Freshsales Compares

Feature Freshsales Salesforce / HubSpot
Ease of Setup & Use
Fast & Intuitive

Complex / Needs Admin
Built-in Phone & Email
Included

Add-on required
AI Capabilities (Freddy)
Native AI features

Available but pricey
Pricing for SMBs
Highly Affordable

Expensive

Why our customers love us

"Over the last year, we've acquired 10X more customers and are rapidly scaling. To our surprise and relief, through this busy phase, the time spent on administrative tasks by teams dropped by 20%."

Alexandra
CRM Operations Manager, Humn
Humn

Recommended by leading industry experts

Capterra SHORTLIST 2024
G2 Top 50 Sales Products 2024
Software Advice FRONT
RUNNERS
2024

Frequently Asked Questions

Sign up for your free trial today

21 days. No credit card required. No strings attached.

Disclaimer: This is an independent affiliate review page. We may earn a commission if you purchase through our links at no extra cost to you. The official logo, name, and trademark belong exclusively to Freshworks Inc. and Freshsales.

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