Humans and agents drive
customer success together.
Agentforce transforms Sales, Service, Commerce, Marketing, IT, and more by uniting apps, data, and agents on one trusted platform. Now every department is an engine for growing customer success.
Salesforce business software trusted by 150,000+ companies
The ultimate architecture for success.
Uniting apps, data, and AI agents on one trusted platform.
Launch faster with 16+ Agentforce solutions, built for your industry.
Designed with industry expertise, these out-of-the-box solutions align with your workflows, data, and customer needs, so you can modernise faster and deliver value from day one.
Financial
Services
Connect with customers proactively to deliver AI-powered, high-value experiences.
Retail
Acquire profitable customers faster with unified, real-time data.
Consumer
Goods
Transform your business with consumer goods technology made for your industry.
Manufacturing
Integrate all your data across a unified value chain to better serve customers.
Built to connect you to your customers in a whole new way.
Agentforce
Autonomous AI Agents
"Can you resolve the customer support ticket #9021 for Acme Corp regarding their shipping delay?"
Yes. I have checked the order status in Data Cloud, identified the delay cause, emailed the customer with an updated tracking link, and offered a 10% discount code for their next purchase.
Do more with Agentforce.
Humans and AI, working together. Deploy autonomous AI agents that can handle customer inquiries, qualify sales leads, and manage marketing campaigns 24/7 without human intervention.
- Out-of-the-box agents for Sales & Service
- Build custom agents with low-code tools
2.5M+
conversations handled by Agentforce and counting.
Everyone talks the AI talk. We're walking the walk.
Stop testing AI in silos and start driving real business outcomes. Salesforce provides the trusted AI platform that natively integrates with your CRM data to deliver immediate ROI.
- Increase marketing pipeline by 15%
- Resolve customer issues instantly
Connects with the tools you already use
Become an Agentblazer.
Learn essential AI and Agentforce skills required to shape the future of work for free on Trailhead.
Agentblazer Champion
Master the basics of AI and prompt engineering.
Agentblazer Innovator
Build your first custom agent in Agent Builder.
Agentblazer Legend
Deploy complex autonomous workflows globally.
Is Salesforce right for your business?
Why companies choose it
- Highly customizable to fit any complex business model
- Industry-leading AI with Agentforce and Einstein
- Massive ecosystem of integrations via AppExchange
- Scalable from small startups to global enterprises
Things to consider
- High learning curve; often requires dedicated admins
- Implementation can be complex and time-consuming
- Pricing can become expensive as you add users and advanced features
Sales Cloud Pricing
Find the right edition of the #1 AI CRM for your sales team.
Starter Suite
Simple CRM for small teams to manage sales, service, and marketing.
*Billed annually
Try for free- Out-of-the-box setup
- Lead & account management
- Basic email integration
Professional
Complete CRM for any size team.
*Billed annually
Try for free- Everything in Starter
- Forecast management
- Quoting & contracting
Enterprise
Deeply customizable CRM for your business.
*Billed annually
Try for free- Everything in Professional
- Advanced pipeline management
- Workflow automation
- API integrations
Unlimited
Unlimited CRM power and support.
*Billed annually
Contact Sales- Everything in Enterprise
- Built-in AI (Einstein)
- 24/7 premier support
Compare CRM Leaders
| Feature | Salesforce | HubSpot | Zoho CRM |
|---|---|---|---|
| Autonomous AI Agents | Basic chatbots only | ||
| Enterprise Customization | Limited | Limited | |
| App Ecosystem | 4,000+ apps | 1,000+ apps | Small |
Customer Success Stories
See how businesses transform their growth trajectory with Salesforce.
"With Salesforce and Agentforce, we have automated our primary lead qualification process. Our sales team now only speaks to highly qualified buyers, which increased our close rate by 42% in one quarter."
James Davis
VP of Sales, TechCorp
"Moving to Salesforce gave us the 360-degree customer view we lacked. We can now see every interaction a customer has had with support before we try to upsell them. It's a game changer."
Sarah Reed
Customer Success Lead
"The AppExchange ecosystem is incredible. We managed to integrate our entire legacy tech stack directly into Salesforce within weeks. No other CRM offers this level of enterprise scalability."
Michael King
CTO, Global Retail Inc
We believe that business is the greatest platform for change.
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Start your free trial today and discover why over 150,000 companies trust Salesforce to drive customer success and revenue growth.
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